11 Patient Perceptions of Relationship-Focused Care/Services
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“The patient [person/family] needs to be seen as a person with hopes, dreams and fears, instead of a problem (or problems) to solve. Providers should seek to understand the patient’s challenges and the impact those challenges are having on their overall life. Providers should acknowledge the emotion behind the patient’s reason for seeking treatment.”
Family Advisor (name protected for anonymity) Shared Health Manitoba
