Appreciative Questioning

Problem-based questions, as the name suggests, focus on the problem and include questions such as “what’s the problem?”, “what went wrong?”, “why bother?”, and “who was a part of this?”

On the other hand, appreciative questions are phrased in a way to get a better appreciation of the situation and are more strengths-based. This approach includes questions such as (University of Toronto, CACHE):

“What’s the solution?”

“What’s working well?”

“What are our choices?”

“What is needed to make this work best?”

“Where do we go from here?”