“It is essential to clarify roles in a team so that everyone has a shared understanding of who will be doing what. One reason this is so important is that in emergency situations or even in day-to-day situations, that kind of choreography is important. If we don’t know who’s going to be doing what, we’re not going to be able to efficiently carry out our day. The second thing is this is often a source of interpersonal conflict or misunderstanding between individuals, and we really have to work to minimize that kind of conflict because the stronger the relationships are on a team, the better the care we can provide to patients.”

Jillian Horton, physician